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When an accident occurs
Our top priority is to ensure the safety and efficiency of your work. We know that the last thing you want to experience is downtime caused by machine or equipment failure. Summit products have been developed to withstand extensive use and are expected to provide you with years of daily support under harsh conditions. However, accidents may occur - if they do happen, we are here to help you solve the problem and ensure your operations run smoothly again.
If you have any questions about our products, please contact your purchasing point, such as the manufacturer of your machine or crane. They will guide you and ensure that you can quickly solve the problem.
Information required for support services
We are happy to provide you with skilled, efficient, and fast support services. For this, we need this information:
The type and model of the system;
Serial number of the system or its components;
Description of the final special functions of the system;
Description of the problem and the situation at which it occurred.
Fast customer service
Phone support
Direct on-site action
Manual, technical specifications
If you need
Service, support, spare parts and accessories
Please contact your local Summit website or the nearest
Summit system integrator
Write us
We are always ready to provide support for you! To learn more information,Please send an email to:
Online Message
If you have any questions or requests, please fill out the contact form. We are pleased to provide assistance to you! Contact Form
Call us
+86-13486418136
Welcome to inquire, we will be dedicated to serving you. Office hours: Monday to Friday: 8:30-17:30
